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02.06.2020

Coronavirus - Information in English

City administration

In order to slow the spreading of the corona virus, you should avoid unnecessary contact with other people. Therefore, you can visit many offices of the city administration of Trier only if you make an appointment in advance. In this way we avoid queues and large crowds. For your protection and the protection of our employees. We still work for you.

This is how we process your request

Please visit www.trier.de or call the hotline 115 to find out how we can process your request.

  • Online services: Many things can already be done online. Or you can download a form, fill it in and send it back to us by mail.
  • By phone or email. The official hotline 115 can also provide you with a contact person.
  • It is often possible to make an appointment. Please call the official hotline 115.

Important: Please do not make a personal appointment if you show symptoms of illness or are in quarantine.

Obligatory face mask

All people must wear a simple face mask in situations where the minimum distance of 1.5 m cannot be maintained. This applies, for example, in shops, on public transport, at the hairdresser and in waiting rooms. The mask can be self-sewn or purchased. Cloths or scarves that are pulled over the mouth and nose also comply with the rules. As all federal states have agreed on this procedure, the obligation to wear a mask applies throughout Germany (information from the state government). Children under six years of age, people who cannot wear a mask for health reasons and employees in shops protected by a screen are exempt from the mask requirement.

There is a Q&A in English provided by the state government for questions in connection with the wearing of a full-face mask.

What's open? What remains closed?

Since 27 May, the regulations of the 8th Corona Control Ordinance apply.

Many institutions and shops are allowed to open in compliance with special protective measures. The state government has published hygiene concepts for different areas that must be observed. For instance: Restaurants and bars are allowed to open from 6 a.m. to 10.30 p.m. in compliance with strict hygiene and security measures. Shops and institutions must fulfil hygiene requirements, control access and avoid queuing. Customers and sales staff must wear simple face masks.

Since 27 May newly permitted:

  • Sports in indoor sports facilities (e.g. fitness studios, dance schools) without competitions
  • Open air swimming pools
  • Casinos and amusement arcades
  • Cinemas
  • theatres, concert halls, operas and cabaret, provided that no choirs, singing or similar activities with an increased risk of infection take place initially
  • Events in outdoor areas with a personal limit of 100

Closesd to the public remain:

  • clubs, discos, shisha bars and similar establishments,
  • fairs, amusement parks, funfairs and similar facilities,
  • prostitution, brothels and similar establishments,
  • public and private swimming and fun pools in enclosed spaces, saunas, thermal baths, wellness facilities and similar facilities,
  • coach tours, boat trips, group leisure activities and similar tourist offers.

Service providers and craftsmen can continue to do their jobs in compliance with the necessary protective measures.

The state government of Rhineland-Palatinate has promised further easing of the rules, which are to be introduced gradually. Further information on this can be found in the state government's phased concept.

Schools and kindergartens

Rhineland-Palatinate has decided on the gradual reopening of the schools. Classes will take place under special hygiene and protection measures, especially with regard to the distance requirement. The exact dates for the gradual re-opening of the schools can be found in the state government's step-by-step plan for the resumption of attendance classes at general and vocational schools.

The gradual re-opening of kindergartens is being planned.

Emergency care for daycare and school children will continue to be provided. Further information can be found on the Corona website of the state government.

Measures to contain the coronavirus

Citizens are urged to reduce contacts with other people outside the members of their own household to a necessary minimum. In public, wherever possible, a minimum distance of at least 1.5 m must be maintained from people other than members of one's own household.

Events in outdoor areas are allowed with a personal limit of 100. Major events remain suspended at least until 31 August 2020.

Since 2 April, relatives and friends are no longer allowed to visit hospitals. Exceptions are only possible in individual cases and subject to compliance with hygiene regulations. Further points are specified in the 8th Corona Control Ordinance.

Since 7 May, residents of old people's homes may be visited by a relative or a close person for a maximum of one hour a day. The following conditions apply: Visitors must give prior notice of their visit to the facility and must be entered in a register. Further points are specified in a state regulation.

Meetings in churches, mosques, synagogues and gatherings of other faith communities are allowed under strict hygiene and safety measures, specified in the 8th Corona Control Ordinance.

Allowed:

  • the journey to work, to emergency care
  • shopping, doctor's visits
  • attendance at meetings, necessary appointments and examinations
  • help for other people
  • individual sport in the fresh air
  • sporting activities alone, in pairs or with persons of your own household outdoors using sports facilities; this includes sports such as rowing, sailing, tennis, air sports, athletics, golf or riding, where the ban on contact and the minimum distance can be observed
  • training in popular and recreational sports outdoors in compliance with the ban on contact and the minimum distance of 1.5 metres
  • and other necessary activities

The Ministry of the Interior of Rhineland-Palatinate has announced a consistent intervention of the police if persons violate the corona control regulation of the state. Financial penalties may be imposed (Interpretation notes with the Ministry of the Interior's catalogue of fines).

Persons entering Rhineland-Palatinate from a country outside the European Union (except for the UK) must remain in quarantine for 14 days. This also applies to persons entering from a region or state where more than 50 new corona cases per 100,000 inhabitants have occurred in the last seven days.

Traffic

On Monday, May 4, the city buses have resumed school bus service. With the exception of lines 13, 14 and 16, which are based on the lecture times of the universities, the SWT is thus again in operation with all vehicles. Since 2 June you can buy tickets from the driver again. Passengers must wear simple face masks. You can find information at www.swt.de.

Rail traffic in the region is expanding again (Travel Service Deutsche Bahn, news at RoLPH website). Since 4 May, the regional bus lines operate again according to the normal timetable (VRT info page).

How to stay informed

Please note that the regulations can change very quickly. Current information can be found here:

  • Offical website: www.trier.de
  • Rathaus-Zeitung
  • Offical Twitter channel: under the name @stadt_trier or at www.twitter.com/stadt_trier
  • Offical hotline 115 (without area code, at local rate, free of charge with flat rates), Monday to Friday, from 8 a.m. to 6 p.m.

Offical Hotline for deaf and hearing-impaired people:

  • by telephone: 030/221 911 016
  • via ISDN videophone: 030/18 80 80 80 5
  • via sign language telephone: 115@gebaerdentelefon.d115.de

SWT Stadtwerke Trier: Information on bus connections, electricity, gas and water supply at www.swt.de.

Waste disposal: www.art-trier.de

Emergency and standby services

For health issues related to the coronavirus

Corona hotline weekdays 0651 / 718-1817
Monday to Thursday: 8 a.m. to 6 p.m.
Friday: 8 a.m. to 3 p.m.

If you are concerned that you are infected, you should not go to your doctor without signing up. First, register by phone to discuss the procedure. Many general practitioners now offer an "infection consultation" and also do tests for coronavirus infections. Outside office hours and at weekends, you can also call the medical on-call service on 116 117 or 0800 99 00 400.

Deaf people can contact the Federal Ministry of Health for general information: Fax: 030/340 60 66 - 07, email: info.deaf@bmg.bund.de, sign phone (video telephony) www.gebaerdentelefon.de/bmg

There is a fever outpatient for examination of persons with a suspected corona infection:

Trier-Ehrang Fever Ambulance
Family practice of Dr Monika Parth and Dr Karin Gutmann-Feisthauer
Unter dem Dostler 2, 54293 Trier-Ehrang
Opening hours:
Monday from 7.30 a.m. to 12 a.m. and from 4. p.m. to 6 p.m.,
Tuesday from 7.30 a.m. to 12 a.m. and from 3.30 p.m. to 6 p.m.,
Wednesday from 7.30 a.m. to 12 a.m.,
Thursday from 7.30 a.m. to 12 a.m. and from 4 p.m. to 7 p.m.,
Friday from 7.30 a.m. to 12 a.m.,
Saturday from 10 a.m. to 12 a.m.

Health insurance card is necessary to be tested at the fever ambulances. Please follow the instructions the staff gives you.

Help in the neighbourhood

Be vigilant and try to think of your neighbours, especially the elderly, sick and single people. Ask regularly whether they are well. Offer help, especially to elderly people and people with previous illnesses, for example, you can propose to do some shopping for them. Pay attention to the safety distance and hygiene rules when making these contacts.

The Volunteer Agency Trier coordinates offers of help in the districts. Further information is available on the website of the Volunteer Agency, by telephone on 0651/9120-702 and by e-mail (kontakt@ehrenamtsagentur-trier.de).

The current restrictions also risk that the needs of people living alone may go unnoticed. If there is a well-founded indication of an existing emergency, alert the rescue service and fire brigade by calling 112.

 
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